Alongside this, LocalGovMail uses AI to help councils manage high-volume resident enquiries by categorising emails, identifying themes and drafting responses, reducing manual effort and improving consistency. Together, our solutions help councils save time, enhance resident experiences and support continuous, evidence-based service improvement without costly consultancy.
Working with LocalGov Drupal helps us support councils through shared, open-source solutions that reduce costs, encourage collaboration and accelerate digital improvement. Our clients benefit from proven approaches, shared learning and tools that complement existing local government platforms.
What we offer
We have contributed to LocalGov Drupal through Council Insight, a free service that analyses every UK council website and provides practical guidance on content design, accessibility and digital service improvement. By making this insight openly available, councils can benchmark themselves, learn from best practice and identify opportunities to improve resident experiences.
For LocalGov Drupal subscribers, we also provide a more in-depth insight service, offering detailed analysis, tailored recommendations and deeper benchmarking to help teams prioritise improvements and drive measurable service improvements. The service supports LocalGov Drupal's collaborative approach to learning, sharing knowledge and improving outcomes across local government.
Why we joined LocalGov Drupal
We got involved with LocalGov Drupal because we believe local government achieves more when councils work together to solve common challenges. Rather than each organisation investing separately in similar solutions, it makes sense to build once and use it widely, sharing knowledge, capability, and innovation across the sector.
We strongly advocate open source and believe it can reduce costs, increase transparency, and give councils greater control over their digital services. LocalGov Drupal provides an excellent model for collaborative delivery, helping councils adopt proven solutions while benefiting from a community that continuously improves and evolves shared services for everyone.
What stands out about LocalGov Drupal is that the community is more powerful than the software itself. It has fostered a genuinely collaborative, open-source movement where councils share knowledge, solutions and best practice, creating better outcomes and reducing duplication across the sector.
Councils we've worked with
We're currently working with Big Blue Door on the new Mid Sussex Council website. We've also worked with Hammersmth and Fulham, Barking & Dagenham, Brent, North Somerset, Warwick, North Lanarkshire, Wakefield, Mid Sussex and Southwark.
I'd strongly encourage them to get involved. LGD is much more than a CMS, it's a collaborative community focused on solving common challenges together. Suppliers gain valuable insight, build stronger council relationships and contribute to an open-source approach that delivers better value and outcomes for local government.