We collaborate to develop best-practice, open-source platforms that are freely available to all councils.
Our motivation is to help councils deliver a better digital experience for their citizens while saving money for vital frontline services.
Our products provide a modern, accessible, user-tested website out of the box — without the high cost or vendor lock-in of proprietary CMS platforms.
We reduce costs by working together to develop a shared pool of code, resources, research and expertise. The idea is that no one pays twice to solve the same problem.
Councils also receive functionality that has benefited from significant government investment.
The impact of LocalGov Drupal on our website and operations has been huge. We've started to see customer-focused content and design that allows residents to access services and complete their business far faster than they could before.
Headline cost savings
- LGD reduces the cost of a website rebuild by 30%–50%, typically saving £30,000–£90,000, compared to a proprietary CMS.
- Ongoing costs for councils using our platform are 50% lower annually; councils avoid an average of £50k/year in license fees and proprietary upgrades.
- LGD rebuilds launch 6–12 months faster thanks to shared components.
Areas of cost-saving
Save £40,000–£100,000 on site rebuild costs
Most LocalGov Drupal implementations cost between £70k and £150k, compared with £150k and £400k for equivalent proprietary CMS rebuilds.
The time to launch a website is also quicker with commensurate savings.
These savings come from:
- Shared content patterns
- Reusable components
- Pre-built templates for council services
- Shared infrastructure (technical, design and governance)
- An open source product with no licensing fees
Save more with Microsites
Most councils have many microsites across different platforms, each with its own development, hosting and content admin overhead.
Using our Microsites Platform will bring significant cost savings. It will allow for multiple sites on the same instance and reduce the need for third-party involvement, giving web teams greater control.
Cut ongoing CMS costs by around 50%
LGD’s typical ongoing supplier cost is £20k–£30k per year. Most commercial platforms used by councils cost £50k–£120k per year.
There is no vendor lock-in, so LGD dramatically reduces ongoing supplier spend while improving quality.
And because the codebase is shared, continuous improvements benefit every council — not just the one paying the bill.
Therefore, councils benefit from:
- Shared security updates
- Shared improvements
- A product roadmap shaped by councils, not vendors
- Fewer large-scale redevelopments - LocalGov Drupal is designed to avoid costly ‘big bang’ launches every few years, keeping your site up to date with the latest standards and functionality.
- Councils often save 50% or more on support and hosting when switching to LGD.
Deliver faster, with reduced costs. Accelerating delivery and giving content teams a head start.
Councils consistently report that LGD rebuilds deliver websites 6–12 months faster than traditional procurement routes.
The most common page types, patterns, and templates are already user-tested; you don’t need to spend money on user research to create features that we already provide. Councils have saved up to £15,000 on user research for new site builds.
The base site already exists, Accessibility and WCAG work is already in place and councils share best practices and reduce duplication.
Improved quality and support from a dedicated community
When you join LocalGov Drupal, you’ll become part of a UK-wide network of expertise. We are a community of developers, content designers, and digital managers working in local government who collaborate to improve and enhance the product while maintaining its stability.
It’s a public-sector collaboration involving:
- Over 60 councils
- Multiple digital agencies
- UX, content and accessibility specialists
- Open-source developers
- Product and service designers
Together, the LGD community:
- Reviews and improves each other’s work
- Shares upgrades and fixes
- Maintains accessibility standards
- Provides peer support
- Co-creates the roadmap
- Respond quickly to issues
- Works transparently
No licence fees. No lock-in. No waste.
The software we use is open source (non-proprietary) and, as such, doesn’t come with a fee. Proprietary CMS platforms charge licence fees, upgrade fees, and hosting mark-ups. Most web platforms under licence will also charge additional fees for changes, such as creating new page templates.
LocalGov Drupal has:
- No licence fees
- No vendor lock-in
- No proprietary upgrade paths
- No paywalls
- No hidden costs
Invest in public value, not private profit
Councils that use the product and join our community are asked to pay a voluntary subscription fee (based on their size and capped at £10k per year).
Every pound spent on LGD:
- Improves the shared platform
- Delivers value to all councils
- Supports open-source, public-sector-first infrastructure
- Strengthens digital skills across local government
- Strengthens public digital infrastructure
- Reduces duplication
- Benefits all councils
Reduced service demand
With pooled user research and best-practice accessibility as standard, LocalGov Drupal helps reduce demand on customer services, enabling citizens to more easily access and use online services. The ease of use comes from:
- Best practice page formats based on user research
- WCAG AA-rated accessibility
- Mobile responsive page templates
Alongside changes in content and an improved site structure, councils can provide a superior digital experience for citizens and reduce demand on customer services.
Cumbria council compared Liberty Create contact volumes for Births, Marriages and Deaths pre and post launch: They found:
- Contact volumes are down 21% of the total (was 404 calls and emails, now 334)
- Time spent 25% down (the average time was 5m12, now 3m55)
- Potential saving of £33,000 pa with LGD and content design approach
It’s just a no brainer – because you’re saving development time and costs, you’re not having to rethink stuff that’s already engineered. Ultimately, each local authority sees itself as an individual, but we’re all in the same services, the mechanics of it, it’s all the same.
Example costs
What you spend needs to be tailored to your council. From our experience, the minimum spend can be very little.
For example, if your council already has cloud hosting with support arrangements, you could start with LocalGov Drupal for as little as £1k.
Basic costs
a) Hosting
Councils have hosted LocalGov Drupal on AWS and Azure, and hosting costs are about the same as those of their current websites.
If you don't have cloud hosting, you'll need to find a supplier for this. Expect to pay between £7k - £15k per year, depending on the size and complexity of your website. For recommendations, please check our suppliers page. We're adding new suppliers all the time.
b) Installation
Ideally, you need a developer with Drupal expertise to install LocalGov Drupal. This can be done quickly, typically in a few hours, so set aside around £1k for this.
If your council has developers, we provide step by step instructions for them here.
c) Support
Drupal needs to be patched at intervals, and we provide updates to LocalGov Drupal. These updates mostly feature upgrades and brand-new functionality, and you can choose whether or not to install them. Support costs are typically £150 per month.
The lowest support prices we've seen to date are from Cumbria (see case study). They hired a Drupal contractor to set up cloud hosting, install LocalGov Drupal and provide ongoing support.
Optional costs
Councils have chosen to add to LocalGov Drupal in various ways. All of this is optional and dependent on your council's needs.
- Cumbria spent £8.5k on child theme to sit on top of the LocalGov Drupal base theme. This involved creating web branding, based on Cumbria's logo and fonts, and creating the necessary CSS files.
- Cumbria also invested in content design, to rewrite existing content rather than lifting and shifting what they had. See the Cumbria case study for more details.
- Waltham Forest added significant new functionality, including Solr search - see the Waltham Forest case study.
If you would like to find out more or have any questions, just drop us a line at hello@localgovdrupal.org. We are always happy to chat about LocalGov Drupal, provide a demo of the platform, or show how councils are using it.